PRIVACY & COOKIES POLICY
Effective September 7, 2026
USS Haunted Hornet: The Devil’s Sea is presented by the USS Hornet Sea, Air & Space Museum (“USS Hornet,” “we,” “us,” or “our”).
This Privacy & Cookies Policy explains how information may be collected, used, and shared when you visit HauntedHornet.com, contact us, interact with our advertising, sign up for notifications, or follow a link from our website to a third-party service such as Eventbrite.
Information We Collect
Depending on how you interact with HauntedHornet.com, we may collect the following information.
Information You Provide
When you contact us, submit a form, request information, sign up for notifications, or otherwise communicate with us, we may collect information such as:
- Your name
- Email address
- Phone number, if you choose to provide one
- Organization or company name, if applicable
- Information included in your message or request
- Your communication preferences
Please do not submit sensitive medical, financial, or other confidential information through general website contact forms.
Information Collected Automatically
When you visit HauntedHornet.com, certain information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser and device type
- Operating system
- Pages viewed
- Referring website or source
- Date and time of visits
- Approximate geographic information derived from an IP address
- Links clicked
- Advertising or campaign information
- UTM parameters and referral information
- First-touch and last-touch attribution information
- Information associated with cookies or similar technologies
We may use this information to operate the website, understand how visitors find and use it, measure advertising effectiveness, improve the visitor experience, and help prevent fraud or abuse.
Cookies and Similar Technologies
HauntedHornet.com may use cookies, local storage, pixels, tags, and similar technologies. These technologies may be used for:
Essential Website Functions
Some technologies are necessary for the website to function properly, maintain security, remember basic preferences, or operate forms and other site features.
Analytics
We may use analytics technologies to understand visitor traffic, page performance, referral sources, and how visitors interact with the website.
Advertising and Attribution
We may use advertising and measurement technologies to understand whether advertising campaigns result in visits or ticket-interest activity.
These technologies may include services provided by companies such as Meta, Google, TikTok, or similar advertising and analytics providers when those services are enabled on the website.
These third parties may receive information about your browser, device, IP address, pages viewed, advertising interactions, and other online activity according to their own privacy policies.
Campaign and Referral Tracking
Links to ticketing pages and other destinations may contain campaign identifiers, referral codes, affiliate parameters, or UTM parameters that help us determine how visitors discovered Haunted Hornet.
We may store first-touch and last-touch referral information so we can understand which marketing campaigns contributed to ticket interest or purchases.
Ticket Purchases and Eventbrite
HauntedHornet.com may direct you to Eventbrite to purchase tickets or complete ticket-related transactions.
Ticket purchases are processed through Eventbrite rather than directly through HauntedHornet.com unless expressly stated otherwise.
Information you provide to Eventbrite is subject to Eventbrite’s own privacy policy and terms. Eventbrite may provide the USS Hornet with information necessary to administer the event, communicate with attendees, verify admission, understand ticket sales, and operate the attraction.
We do not receive your full payment-card information simply because you purchase a ticket through Eventbrite.
Web Push Notifications
HauntedHornet.com may offer optional browser or device notifications.
If you choose to enable notifications, a third-party notification provider, such as OneSignal, may process technical information necessary to deliver those notifications, including device or browser identifiers and subscription status.
Browser notifications are optional. You can revoke notification permission at any time through your browser or device settings.
How We Use Information
We may use information collected through HauntedHornet.com to:
- Respond to questions and contact requests
- Provide information about Haunted Hornet
- Operate and improve the website
- Measure website traffic and performance
- Understand how visitors discover the event
- Measure advertising and promotional campaigns
- Promote Haunted Hornet and USS Hornet events
- Provide requested notifications or communications
- Administer ticket-related inquiries
- Maintain security and prevent abuse
- Diagnose technical problems
- Comply with legal obligations
- Protect the rights, property, and safety of guests, staff, performers, and the USS Hornet
How We Share Information
We may share information with service providers that help us operate the website or event, including providers of:
- Website hosting
- Database and infrastructure services
- Analytics
- Advertising and campaign measurement
- Email or communication services
- Web push notifications
- Ticketing and event registration
- Website security and fraud prevention
These providers may process information according to their own terms and privacy policies.
We may also disclose information when reasonably necessary to comply with law, legal process, court orders, government requests, investigate fraud or security incidents, protect safety, or enforce applicable policies.
We do not sell personal information for money.
Third-Party Websites
HauntedHornet.com may contain links to websites operated by third parties, including Eventbrite and social-media platforms.
Once you leave HauntedHornet.com, the privacy practices of the destination website apply. We encourage visitors to review the privacy policies of those services.
Your Choices
You may configure your browser to block or delete cookies. Blocking certain cookies may affect some website features.
If HauntedHornet.com provides a Privacy Choices or Cookie Settings control, you may use that control to manage optional analytics or advertising technologies supported by the website.
You can unsubscribe from promotional email communications through the unsubscribe mechanism included in those communications.
You may disable web push notifications through your browser or device settings.
Do Not Track and Privacy Preference Signals
Some browsers offer a “Do Not Track” setting. There is not a universally adopted standard governing how websites must respond to legacy Do Not Track signals, and HauntedHornet.com may not respond to those signals automatically.
Where applicable law requires recognition of a legally recognized browser-based privacy preference signal, we will comply with those requirements as applicable to our organization and website.
Children
Haunted Hornet is intended for guests age 13 and older.
HauntedHornet.com is not designed to knowingly collect personal information directly from children under 13. If we learn that personal information from a child under 13 has been submitted through the website without appropriate authorization, we will take reasonable steps to address it.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including event operations, communications, analytics, security, recordkeeping, and legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Security
We use reasonable administrative and technical safeguards designed to protect information collected through HauntedHornet.com.
No method of transmission or electronic storage can be guaranteed to be completely secure.
Accessing or Correcting Your Information
If you would like to ask about personal information you have submitted directly to HauntedHornet.com, request a correction, or request deletion where appropriate, contact us at events@uss-hornet.org.
We may need to verify your identity before fulfilling certain requests.
Changes to This Policy
We may update this Privacy & Cookies Policy as our website, technology, event operations, or legal obligations change.
When we make material changes, we will update the effective date shown at the top of this page.
Contact
USS Hornet Sea, Air & Space Museum707 W Hornet Ave, Pier 3
Alameda, CA 94501
Email: events@uss-hornet.org